What does AOLC's Managed Security include?
Endpoint protection (EDR/XDR), email security and anti-phishing, firewall management, mobile device security, DNS/web filtering, dark-web monitoring, security awareness training, and 24/7 SOC monitoring. Available as individual modules or a full Managed Security Bundle.
What is MDR/XDR?
MDR (Managed Detection & Response) is human analysts watching your endpoints 24/7 and responding to threats. XDR (Extended Detection & Response) correlates threats across endpoints, email, network, and identity for faster detection. AOLC offers both with SA-based SOC analysts.
Does AOLC provide 24/7 SOC monitoring?
Yes. AOLC's SOC partners watch endpoints, email, and network 24/7/365 with active threat response. Critical incidents trigger immediate analyst engagement; clients get incident notification within minutes, not the next morning.
How does AOLC handle ransomware incidents?
Confirmed ransomware is logged as P1 with immediate escalation to AOLC's security lead and a 24/7 incident-response runbook. Backups are isolated, infected endpoints are quarantined, and a forensic record is started for insurance and possible Information Regulator notification under POPIA section 22.
Is Managed Security aligned to POPIA and cyber insurance requirements?
Yes. Managed Security delivers the controls most cyber insurers require (MFA, EDR, backups, awareness training, breach response). AOLC produces compliance documentation aligned to POPIA, ISO 27001, and standard cyber-insurance policy schedules.
Does AOLC help with SOC 2 or ISO 27001?
AOLC delivers the technical controls and produces documentation evidence. Formal certification is performed by accredited third-party auditors; AOLC supports the audit cycle but does not certify directly.
