Not every business needs a full managed IT contract — and that's fine. Our break-fix service gives you access to qualified technicians on demand. Something breaks, you call us, we fix it. Simple as that.
No retainer, no monthly commitment, no minimum spend. You pay per job, only when you need us. Ideal for businesses that want professional IT support without the overhead of a recurring contract.
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Hardware faults, software issues, network problems — if it's IT, we can handle it.
Screen replacements, power faults, slow performance, hardware failures, and full system rebuilds. Remote and on-site.
Server hardware faults, RAID failures, storage expansion, and emergency repairs to keep your business running.
Routers, switches, access points, and cabling. We diagnose connectivity problems and get your network back up fast.
Printers, scanners, UPS units, and other peripherals. Repair or replacement advice with no unnecessary upsell.
Operating system errors, driver conflicts, application failures, virus removal, and software installations.
Accidental deletions, failed drives, and corrupted files. We'll do everything possible to recover what matters.
Phone, email, or submit a request online. Tell us what's wrong and we'll respond quickly to triage the issue.
We assess the fault — remotely if possible, on-site if needed. You'll get a clear explanation and a quote before any work begins.
Our technicians get to work. We keep you updated throughout and don't consider the job done until everything's working correctly.
You're back up and running. We invoice per job — no hidden extras, no retainers, no surprises on the bill.
Break-fix isn't a compromise — for the right business, it's exactly the right model.
If your IT needs are occasional and unpredictable, a managed contract may be more than you require. Break-fix lets you access expert support only when something goes wrong.
Server down, laptop dead before a big presentation, internet out across the office — when you need someone fast and you need them to fix it now, break-fix is the answer.
Relocating an office, setting up new workstations, or migrating to new hardware? We handle once-off projects without locking you into a long-term agreement.
A clear, transparent process from booking to collection — no surprises.
Drop off your device at our offices or arrange courier collection. Every device is booked in with a unique serial number and booking reference.
Our technicians run a full hardware diagnostic and software health check. You receive a written repair quotation with findings — same day.
No work proceeds beyond the initial assessment without your written approval. Parts are quoted at cost. You stay in control.
We notify you when your device is ready. Collect from our offices or arrange delivery. Full itemised invoice provided on completion.
From screen replacements to motherboard-level repairs — our workshop handles it all.
LCD and LED screen replacement for laptops and monitors. Functionality test and cleaning included.
Keyboard replacement including spill-damage inspection. Key functionality testing on completion.
Battery replacement with health check and charge cycle test. Power supply and charging port repairs.
HDD to SSD upgrades, storage replacement with OS clone, and RAM upgrades with compatibility checks.
Full system scan, threat removal, security software configuration, and prevention guidance. OS reinstall if required.
Disassembly, ultrasonic cleaning, component-level assessment, and repair where economically viable.
Can't drop off? We arrange courier collection and delivery nationwide. Device tracking included on every trip.
Need a technician to collect from your office? We'll come to you, pick up the device, and return it when ready.
All completed repairs carry a 90-day labour warranty. Third-party parts carry manufacturer warranty. Liquid damage repairs carry a limited 30-day warranty.
Tell us what's broken and we'll get your devices back to work.