Break-Fix IT Repairs in South Africa.

Fast, reliable IT repairs when you need them — no contract required.

IT Help When You Need It.

Not every business needs a full managed IT contract — and that's fine. Our break-fix service gives you access to qualified technicians on demand. Something breaks, you call us, we fix it. Simple as that.

No retainer, no monthly commitment, no minimum spend. You pay per job, only when you need us. Ideal for businesses that want professional IT support without the overhead of a recurring contract.

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Technician repairing hardware

What We Fix.

Hardware faults, software issues, network problems — if it's IT, we can handle it.

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Desktops & Laptops

Screen replacements, power faults, slow performance, hardware failures, and full system rebuilds. Remote and on-site.

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Servers & Storage

Server hardware faults, RAID failures, storage expansion, and emergency repairs to keep your business running.

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Network Equipment

Routers, switches, access points, and cabling. We diagnose connectivity problems and get your network back up fast.

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Printers & Peripherals

Printers, scanners, UPS units, and other peripherals. Repair or replacement advice with no unnecessary upsell.

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Software & OS Issues

Operating system errors, driver conflicts, application failures, virus removal, and software installations.

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Data Recovery

Accidental deletions, failed drives, and corrupted files. We'll do everything possible to recover what matters.

How It Works.

1. Call Us

Phone, email, or submit a request online. Tell us what's wrong and we'll respond quickly to triage the issue.

2. Diagnose

We assess the fault — remotely if possible, on-site if needed. You'll get a clear explanation and a quote before any work begins.

3. Fix

Our technicians get to work. We keep you updated throughout and don't consider the job done until everything's working correctly.

4. Done

You're back up and running. We invoice per job — no hidden extras, no retainers, no surprises on the bill.

When Break-Fix Makes Sense.

Break-fix isn't a compromise — for the right business, it's exactly the right model.

Small Businesses Not Ready for Managed IT

If your IT needs are occasional and unpredictable, a managed contract may be more than you require. Break-fix lets you access expert support only when something goes wrong.

One-Off Emergencies

Server down, laptop dead before a big presentation, internet out across the office — when you need someone fast and you need them to fix it now, break-fix is the answer.

Project-Based Work

Relocating an office, setting up new workstations, or migrating to new hardware? We handle once-off projects without locking you into a long-term agreement.

Workshop Process.

A clear, transparent process from booking to collection — no surprises.

1. Book In

Drop off your device at our offices or arrange courier collection. Every device is booked in with a unique serial number and booking reference.

2. Assess

Our technicians run a full hardware diagnostic and software health check. You receive a written repair quotation with findings — same day.

3. Approve & Repair

No work proceeds beyond the initial assessment without your written approval. Parts are quoted at cost. You stay in control.

4. Collect

We notify you when your device is ready. Collect from our offices or arrange delivery. Full itemised invoice provided on completion.

What We Repair.

From screen replacements to motherboard-level repairs — our workshop handles it all.

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Screen & Display

LCD and LED screen replacement for laptops and monitors. Functionality test and cleaning included.

Keyboard & Input

Keyboard replacement including spill-damage inspection. Key functionality testing on completion.

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Battery & Power

Battery replacement with health check and charge cycle test. Power supply and charging port repairs.

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Storage & RAM

HDD to SSD upgrades, storage replacement with OS clone, and RAM upgrades with compatibility checks.

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Virus & Malware

Full system scan, threat removal, security software configuration, and prevention guidance. OS reinstall if required.

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Liquid Damage

Disassembly, ultrasonic cleaning, component-level assessment, and repair where economically viable.

Logistics & Warranty.

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Courier Service

Can't drop off? We arrange courier collection and delivery nationwide. Device tracking included on every trip.

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On-Site Collection

Need a technician to collect from your office? We'll come to you, pick up the device, and return it when ready.

90-Day Warranty

All completed repairs carry a 90-day labour warranty. Third-party parts carry manufacturer warranty. Liquid damage repairs carry a limited 30-day warranty.

Log a Repair.

Tell us what's broken and we'll get your devices back to work.